Complaints Policy

At Adderley Primary School, we value open communication and work closely with families to resolve concerns quickly and fairly.

Our Complaints Policy explains the steps to follow if you wish to raise a concern or make a complaint.

If parents of SEND children wish to raise a concern about the SEND provision then they should contact the following people in this order:

Mrs I Urban – SENCo

Mrs A Ashraf – Inclusion Lead

Mrs R Darr – Head Teacher

Mrs R Waqass – Chair of Governors

Please use the link below to view or download our Complaints Policy.

Schools Complaints Policy